What is Neteller?

Neteller is an online ewallet and provides businesses and individuals with a fast, simple and secure way to move money online. As one of the world’s largest independent money transfer businesses, they process billions of dollars’ worth of transactions each year.

Trusted by merchants and consumers alike, their financial services span more than 200 countries across a broad spectrum of industries and businesses.

Neteller accounts may be set up in 26 major currencies. Money can be loaded into the account from a bank, credit/debit card or via many deposit methods. These deposit types vary by country and some are instant.

Your money in a Neteller account can be used to pay merchants, P2P to other Neteller account holders, or spent at any retailer that accepts MasterCard using the Neteller prepaid card.

Using a Neteller account allows you to easily deposit and withdraw your funds to a wide variety of merchants.

Neteller is primarily targeted towards the gambling, trading and forex industry and makes it a lot easier for customers who need faster access to funds and more efficient money management.

Instead of using a traditional bank account to deposit and withdraw into various sites, taking advantage of a Neteller account allows you to move your funds around your favourite sites without the long delays of waiting to receive your funds back into your bank account or encountering other issues with banks such as transactions being blocked or queried.

If you are a serious gambler or trader and you wish to have a more efficient capital management system in place it would be wise to consider using an ewallet such as Neteller instead of debit or credit cards issued by your bank.

The Neteller service is owned and operated by British global payments company Paysafe Group.™.

Paysafe Group Limited is a multinational online payments company. The group offers services both under the Paysafe brand and subsidiary brands that have become part of the group through several mergers and acquisitions, most notably Skrill, Neteller and Paysafecard.

Is Neteller Safe?

Neteller was established 20+ years ago and is a highly reputable company, authorised by the FCA in the UK. In 2015 Neteller was acquired by Paysafe Group Limited which is listed on the FTSE 250 Index on the London Stock Exchange with revenue of $1 billion in 2016.

Neteller holds in a trust account more than 100% of members funds, which is a necessary prerequisite of being a FCA compliant authorised company. Therefore, there is never any doubt that your funds will be secure and ready to access at any point.

For these reasons alone we believe that Neteller is safe and trustworthy and there is next to zero chance of your funds being at risk.

However, for your peace of mind, Neteller also uses cutting edge SSL encryption, two-step authentication and state-of-the-art security protocols and for Neteller VIP members there is also a 100% fraud guarantee.

Neteller Card

Neteller offer two different prepaid Mastercard's - Net+ Prepaid Mastercard & Net+ Virtual Mastercard.

Below we give you a summary of the Neteller cards which are available and the advantages of each.

Net+ Prepaid Mastercard

Neteller Prepaid Mastercard

The Net+ Mastercard allows you to spend any funds that you have in your Neteller account anywhere that accepts Mastercard and to withdraw your cash directly at ATM’s around the world and shop online as you normally would with your regular credit or debit card.

This is a great option as it means you can still use your Neteller account as an ewallet to make transfers to your favourite sites but it does not restrict you to just this activity as you can also use it for all your regular day-to-day shopping online and offline.

As of November 2020, Neteller started issuing Net+ Cards in EUR currency only. However you can still use your card in your native currency and not be charged FX conversion fees. Find out more about Neteller fees here.

Net+ Prepaid Mastercard Fees & Limits

The below fees and limits are for regular accounts and also dependant on whether your Neteller account has VIP status. Please link your Neteller account to eWalletBooster to get an instant Neteller VIP Upgrade to Bronze Pro. Alternatively, find out more about Neteller Bronze Pro and how to get it.
Non VIPSilverGoldDiamondExclusive
Net+ MasterCard application$10FreeFreeFreeFree
Replacement fee$10FreeFreeFreeFree
Cash withdrawal limit€900/per day€900/per day€3,000/per day€3,000/per day€3,000/per day
FX fee3.99%3.19%2.79%2.39%1.29%
ATM withdrawal fee1.75%1.75%1.75%$6$6
POS limit€2,700/per day€2,700/per day€7,000/per day€7,000/per day€7,000/per day
Annual fee$10FreeFreeFreeFree

Net+ Virtual Prepaid Mastercard

Neteller Prepaid Mastercard

Neteller also offers a virtual prepaid Mastercard which can be used to spend at thousands of websites without the need to actual hold a plastic prepaid card.

As long as you have funds available in your Neteller account, you will be able to spend your money using your Net+ Virtual card.

The main benefit of owning the Net+ Virtual card over the Net+ Prepaid card is that you do not have to pay for the card to be delivered so is absolutely free to get started and is available to use as soon as you create your Neteller account.

Net+ Virtual Prepaid Mastercard Fees & Limits

Order cardFree
Cancelled card replacement$2.50 USD
Maximum per transaction€2,700
Maximum purchases/24 hours10
Maximum POS purchases/24 hours€2,700

How to deposit money into Neteller?

Neteller offers a huge range of deposit methods to fund your account. For uploads of over $20,000 (or currency equivalent) no fees will be charged whilst all other options carry a 2.5% deposit fee on the upload value.

Neteller withdrawal methods

Neteller offers a number of withdrawal methods which range in fees and speed of processing. Once again fees can vary dependant on your VIP status which is why it so important to become a Neteller VIP member.

Bank transfer withdrawal time is fast and are usually processed within 3-5 working days.

Bank Transfer$10 USD
Member wire$12.75 USD
Merchant sitesFree
Money TransferSee P2P fees
Net+ Prepaid Mastercard1.75% / $6USD

Neteller Support

There are a number of ways for you to get in contact with Neteller support. Below we outline the support methods available to you. For urgent enquiries please feel free to contact ewalletbooster via livechat, email or skype as we may be able to assist you and speed up resolution of the concern/issue that you are facing.

Neteller live chat

If you would like to speak to Neteller support team directly via livechat for an instant answer you need to be a VIP member. Neteller livechat support is available 24/7 and available in various languages.

You can contact them via livechat from within your account interface.

Neteller contact number

You can speak to Neteller customer support over the phone for urgent enquiries. Neteller have call support in various languages which we have listed below.

International+44 20 3308 9525Mon-Fri 8am - 5pm GMT
Australia+61 2 8279 864324/5 Mon-Fri
Brazil+55 21 4042 107224/5 Mon-Fri
Japan+81 3 4579 552424/5 Mon-Fri
Spain+34 91 7693583Mon-Fri 9am - 6pm local time
United Kingdom+44 120444 0908Mon-Fri 8am - 5pm GMT
France+33 1856 53457Mon-Fri 9am - 6pm local time
Germany+49 21599279504Mon-Fri 9am - 6pm local time
Italy+39 06 4523 6988Mon-Fri 9am - 6pm local time
Tunisia+216 3130 0396Mon-Fri 9am - 6pm local time

Neteller email support

For less urgent enquiries, you can utilise the email support option provider by Neteller. The usual response time is 1-3 working days.

Neteller Review Conclusion

  • Flexible, fast and efficient money management for your trading or betting strategies
  • Fast deposit and withdrawals allow you to receive your funds from your online betting/trading accounts much faster than regular bank card withdrawals
  • Peer-to-peer (P2P) transfers allow you to instantly send funds around the world to your friends and family’s Neteller account
  • Multiple currency accounts to send and spend money internationally with no FX fees
  • Owned by publicly listed company, Paysafe Ltd for peace of mind that your funds are safe
  • Plastic and virtual Prepaid Mastercard’s for easy access to your cash for online and offline spending
  • Participation in the Neteller VIP rewards plan along with the eWalletBooster plan gives you instant Bronze Pro VIP upgrade and the ability to earn a large rebate on your transfers

Overall, we highly recommend Neteller as your preferred payment option but it is clear that it is very important to become a Neteller VIP to take advantage of all the benefits that are on offer.

Related articles

Neteller Fees - Comprehensive 2021 guide to all Neteller fees including deposit, withdrawal, card and P2P fees and limits and how to REDUCE YOUR FEES TO ZERO.

Neteller Verification - Information on verification of your Neteller account and how to get FAST TRACK VERIFICATION with eWalletBooster.

Neteller VIP - All you need to know about the Neteller VIP program and how to get INSTANT VIP STATUS.

Neteller VIP Upgrade Form

Join Neteller using the application form below or submit your existing Neteller details to link your Neteller account to eWalletBooster.com and take advantage of lower fees, increased limits and much more. New & Existing Neteller customers welcome.